I\'m Heinz Tschabitscher, your Guide to Email.

Writing in All Caps is Like Shouting

Email Netiquette Tip

When you write in all capital letters, this looks (and maybe sounds) to the recipient as if you were shouting.

This is why you should

    * use all caps sparingly.

It is a strong effect, and it should remain one.

Imagine someone shouting all the time. Not only would it mean little when she shouted, it is also more difficult to understand somebody who shouts. Similarly, text in upper case is significantly more difficult to read than lower and mixed case text.