imo unless your first in line at the venue it\'s at, your better off online. Remeber, if your 15 people back in line and you don\'t get to the window until 10:10, think how many people online and on the phones have already gotten tickets. Add to that the whole wristband and breaking the line orders to prevent people camping out, etc.
I used to love waiting in line for the tickets, but these days, I either fan club it or go online.